Return / Exchange
Exchange
Is the size not good or don't you like the color after all? No problem. Please follow below steps to return the products and place a new order.
Return
In the unfortunate case that our products do not meet your expectations, you are allowed to return them to us, within 14 days after you’ve received them. Pleae send us the articles using a solid container in order to protect the articles during transport, preferably use the box in which you have received your order. You are responsible for return shipping costs. After receiving the returned products we will process the refund (including possbile shipping costs) asap but latest within 14 days. In case you would like to exchange please mention it clearly. We can accept the returned products if:
- The articles haven’t been worn or washed.
- The articles are in perfect condition.
- The articles are returned in the original, undamaged packaging with the original labels still attached.
Please print this return form, fill it out and add it to the package.
Returns without clear information cannot be processed.
Send the merchandise you want to return to the following address:
Colomoda
Postbus 370
3990 GD Houten
The Netherlands